On Thu, 6 May 2021, Theodoros Panagiotidis wrote:
the display resolution is 3840x2160
OK, Ultra HD. Then it seems quite likely you have Display Scaling in
force on Windows 10. Can you please take a look under Settings,
System, Display -- maybe send us a screenshot of the Display
settings dialog. And maybe also show what appears when you click on
"Advanced scaling settings".
Thanks again.
Allin